Effective Date: September 7, 2025
FileRaven (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.fileraven.io and related services (the “Service”).
By using FileRaven, you consent to the practices described in this Privacy Policy.
We may collect the following types of information:
Account registration details (name, email address, password, company/organization details).
Information you provide when uploading or sharing files through the Service.
Communication data when you contact us for support or inquiries.
When you use our website or app, we may collect:
IP address, browser type, device information, operating system.
Usage data (pages viewed, time spent, referring/exit pages).
Cookies and similar technologies to enhance functionality and analytics.
Files you upload or transfer through FileRaven are encrypted in transit and at rest.
We do not access or share your files unless required by law or for security/maintenance purposes.
We use the information we collect to:
Provide and improve FileRaven’s services.
Facilitate file sharing and transfers as requested by you.
Communicate with you about your account, security alerts, and updates.
Analyze usage trends to improve performance and user experience.
Comply with legal obligations.
We do not sell your personal information. We may share data only in the following cases:
Service Providers: With trusted vendors that help us operate FileRaven (e.g., hosting, analytics, payment processing).
Legal Compliance: When required to comply with applicable law, regulation, or legal request.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
FileRaven uses cookies and similar technologies to:
Maintain sessions and remember preferences.
Analyze site traffic and performance.
Enhance security and detect fraudulent activity.
You can control cookies through your browser settings. Disabling cookies may affect functionality.
We implement reasonable technical, administrative, and organizational measures to protect your data, including:
End-to-end encryption of file transfers.
Secure data centers with restricted access.
Regular monitoring for vulnerabilities and threats.
However, no method of transmission or storage is 100% secure.
Account information is retained as long as your account is active.
Files uploaded to FileRaven are retained based on the sharing/transfer settings you choose.
We may retain minimal data as required by law or legitimate business purposes.
Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Restrict or object to certain data processing.
Request a copy of your data in a portable format.
Withdraw consent where applicable.
To exercise your rights, contact us at [Insert Contact Email].
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
FileRaven is not directed at children under 13 (or under 16 where required by law). We do not knowingly collect personal information from children.
If you access FileRaven outside of your home country, your information may be processed in the United States or other countries where we operate. Data protection laws may differ from those in your jurisdiction.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy periodically.
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
FileRaven
Website: www.fileraven.io
Email: info@fileraven.io